Notifications aren't showing up

Check that notifications are on for this device, that your browser allows them, and that it's within your messaging hours.

Updated October 9, 2026

Go to Account > Notifications and look under This device:

Notifications are off for this device. Tap Turn on, and allow notifications when your browser asks.
Your browser is blocking notifications for Verbalta. Follow the steps on screen to allow them, then come back.
On iPhone and iPad, notifications work once Verbalta is on your home screen. Add it to your home screen, open it from there, and turn notifications on. See How do I install Verbalta on my iPhone or iPad?
This browser can't show notifications. Try another browser, or add Verbalta to your home screen.

When it says Notifications are on for this device, tap Send me a test to check one arrives.

Turned on, but nothing arrives?

Messaging hours: your coach only messages inside the hours you set, in your timezone.
Check-ins: make sure Nudge me is on and the time is right. See How do I change when my coach checks in?
The app is open: you won't get a notification for a reply you're already looking at.
Your phone's settings: Do Not Disturb or Focus modes can hide notifications. Also check that notifications are allowed for your browser or for Verbalta in your phone's settings.
Each device is separate. Turn notifications on for every phone or computer you want them on.

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