Verbalta isn't working on my phone
Use Safari on iPhone or Chrome on Android, keep it updated, and open Verbalta from your browser, not from inside another app.
Updated
Use the right browser
- iPhone and iPad: Safari, or Verbalta from your home screen. Notifications need iOS 16.4 or later.
- Android: Chrome, or Verbalta from your home screen.
Links opened inside other apps, like social media or email apps, open a small built-in browser that may not allow the microphone or notifications. Open app.verbalta.com in Safari or Chrome instead.
Quick fixes
- Update your browser and your phone's system.
- Close Verbalta completely and open it again.
- Check the microphone permission. See I said no to the microphone. How do I turn it back on?
- Check your connection. Switch between Wi-Fi and mobile data.
- Restart your phone.
Still not working?
Write to support@verbalta.com and tell us your phone model, system version and browser.
Related
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Related answers
- My microphone isn't working. What can I do?Most of the time the browser is blocking the microphone or another app is using it. Here's how to check, step by step.
- I said no to the microphone. How do I turn it back on?Your browser remembers the no. Turn the microphone back on in your browser's settings for Verbalta, then tap the microphone again.
- My recording won't sendYour recording is kept on your device. Tap Try again, or wait for your connection to come back and it sends by itself.
Still stuck? Contact us.
