My sign-in code isn't working

Use the newest code, type all the digits, and enter it soon after it arrives. If it still doesn't work, ask for a new one.

Updated

  1. Use the newest code. If you asked for more than one, use the one in the most recent email.
  2. Type every digit, with no spaces. Or copy it from the email and paste it.
  3. Enter it soon. Codes stop working after a while. If it's been some time, ask for a new one.
  4. Check the email address. The code only works for the address it was sent to.

Changing your email in Settings?

The code for a new email is entered in Account > Settings. If it says That code didn't match. Want to try again?, check the digits, or tap Send me a code to get a new one. Check your spam folder if it isn't there.

Still not working?

Continue with Google if it's the same address, or write to support@verbalta.com.

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