How do I change when my coach checks in?
In Account > Notifications, set your timezone, your messaging hours and when you'd like a nudge, then tap Save.
Updated
- Go to Account > Notifications.
- Under Practice check-ins, set:
- Timezone, so your coach only messages you at a sensible hour. Type a city to find yours.
- Messaging hours: Reachable from and Until. Your coach only ever messages inside these hours.
- Nudge me: turn it on, then choose When?: in the morning, afternoon or evening, or At a specific hour.
- Send me a weekly summary: one message on Monday with what changed.
- Tap Save.
Only times inside your messaging hours are listed. Once saved, the page shows when your next nudge is.
Turn check-ins off
Switch off Nudge me and Send me a weekly summary, then tap Save. Your coach still replies whenever you send a recording.
Not getting the nudge?
Notifications need to be on for your device. See Notifications aren't showing up.
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Related answers
- Where can I find my account settings?Tap Account at the bottom of the screen (or on the left on a computer). Settings, Notifications, and Plan and billing are all there.
- How do I change my name?Go to Account > Settings, change Your name, and tap Save. It's the name your coach calls you.
- How do I change my email?Go to Account > Settings, tap Change my email, and confirm the new address with the code we send to it.
Still stuck? Contact us.
