How do I change my email?
Go to Account > Settings, tap Change my email, and confirm the new address with the code we send to it.
Updated
Your email is how you sign in, and where receipts go.
- Go to Account > Settings.
- Under Email, tap Change my email.
- Type your new address and tap Send me a code.
- Open that inbox, find the code, and type it in. Check your spam folder if it isn't there.
- Tap Confirm and switch. You'll see Done. That's your email now.
From then on, sign in with the new address. Your conversations, progress and plan stay the same.
Changed your mind? Tap Keep my email before confirming.
If you sign in with Google
You can keep using Continue with Google with your Google address. Only the account's email changes, and Settings tells you which Google address still works.
If it doesn't work
- That email is already on another Verbalta account. Use a different address.
- That code didn't match. Check the digits, or tap Send me a code again.
- Your device may ask you to confirm it's you first, if you signed in a while ago.
Related
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Related answers
- Where can I find my account settings?Tap Account at the bottom of the screen (or on the left on a computer). Settings, Notifications, and Plan and billing are all there.
- How do I change my name?Go to Account > Settings, change Your name, and tap Save. It's the name your coach calls you.
- How do I change the language?In Account > Settings > Language, choose the language of the app's menus and the language your coach explains things in.
Still stuck? Contact us.
